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AuraAid

Sept 2023 to May 2024
Thesis Advisor:
Timothy Furstnau

Customisable virtual environments dedicated to mindfulness

Unity, Blender, Figma, Meta Quest 2, Adobe Creative Suite, Mozilla Hubs

Product Design
Branding
Research & Strategy
UI/UX Design

AuraAid is a platform for customisable virtual environments dedicated to mindfulness that addresses access barriers and stigma while promoting inclusivity and privacy amongst immigrant communities.

With collaborative designs explored themes of diaspora, identity, and intergenerational trauma, ensuring VR therapy sessions address the diverse needs of specific targeted audiences. These images capture moments within our VR environments, depicting serene landscapes, traditional motifs, and moments of introspection, inviting users to embark on a journey of healing rooted in their cultural heritage.
 
Awarded Parsons Graduate Student Research
Fund by the Dean’s Council

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01 THE PROBLEM

Bridging the Gap: Overcoming Disconnect, Cultural Incompatibility, and Access Barriers in Mental Health for Immigrant Communities

Immigrants often experience disconnect and stigma in traditional therapy settings. This lack of cultural accommodation and limited access to personalised environments excludes many from receiving effective mental health care.

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Therapy
Disconnect

Immigrants can’t connect with traditional therapy, which fails to address their unique cultural context and emotional needs.

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Cultural
Incompatibility

Mental health services fail to accommodate diverse cultural backgrounds

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Access
Barriers

Limited access to personalised, inclusive, and private therapeutic environments affecting quality of mental health care

02 RESEARCH QUESTION

How can we create a customisable, culturally relevant VR platform that addresses acculturation stress and promotes mental well-being in immigrant communities?

03 RESEARCH
User
Interviews

Qualitative insights from immigrants on therapy barriers

Surveys

Quantifying the prevalence of acculturation stress

Competitive Analysis

Reviewing existing mindfulness platforms

Cultural
Research

Studied the therapeutic needs of diverse cultural groups.

KEY INSIGHT 1: Cultural Disconnect

Traditional therapy often fails to address the unique cultural contexts and emotional needs of immigrant communities, leading to a lack of connection and effectiveness. 
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KEY INSIGHT 2: Barriers to Access

Limited access to personalised, inclusive, and private therapeutic environments prevent many immigrants from receiving adequate mental health care.

KEY INSIGHT 3: Customisation and Inclusivity

Immersive, customisable VR environments tailored to diverse cultural backgrounds can bridge the gap, promoting inclusivity and privacy in therapy sessions. 
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Over Zoom, she can’t read my body language or how I am doing and I feel like it’s a front.

I’ve always felt hesitant about seeking therapy, I don’t want to be diagnosed with words I don’t understand

A third party perspective on everything helped frame my day to day in a different perspective.

The reason that family and the community wasn’t enough is that grief is a personal thing and it doesn’t feel right to share.

I feel better in person session but doing it through in zoom is the best option since I live in NY. And, I want to work with a Turkish therapist.

In Indian culture, it is a challenged to become comfortable with a therapist off the bat, to ease it in it is better to have a therapist from the same background so no need to explain cultural context.

It felt like my cultural identity was overlooked, and, I struggled to connect with my therapist.

I did go to the community and they directed me to think about therapy. My culture is hybridised, they think in both ways traditional and western, best of both of those worlds.

I did go to the community and they directed me to think about therapy. My culture is hybridised, they think in both ways traditional and western, best of both of those worlds.

I, like Peter, hate Zoom therapy. Even here, online therapy with Better Help is sucky.

04 FINAL PROJECT GOAL

Create a customisable VR mindfulness platform tailored to immigrants’ cultural backgrounds.

FEATURE 1

Immersive therapy sessions

FEATURE 2

Customisable VR Environments

FEATURE 3

Personalised dashboard for managing care
05 PERSONAS
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06 INFORMATION ARCHITECTURE
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07 LOW-FI PROTOTYPE
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Building the Foundation: The low-fi prototype introduced immersive VR environments from waiting areas to private and therapeutic spaces,

Crafted in Blender and hosted on Mozilla Hubs. This stage laid the groundwork for addressing user needs, fostering engagement, and refining the design through real-world testing and feedback. 

08 HI-FI PROTOTYPE

Crafting Connection: Harnessing technology and environment, AuraAid delivers customisable VR experiences designed to meet the unique needs of its users. 

  • Customisable VR environments tailored to individual needs

  • Immersive therapy experiences designed to address acculturation stress 

  • Personalised support to guide users through their therapeutic journey 

STAGE 1: FREE ONBOARDING SESSION

A member of AuraAid's team will come to the home of a potential user to assess if they are suitable for immersive therapy through the free onboarding session. 
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STAGE 2: SETTING UP AN ACCOUNT

Through the free onboarding session the candidate proceeds to set up their account. 

STAGE 3: ONBOARDING QUESTIONNAIRE

Allows the candidate to choose their appointment type, participant preference, and therapeutic approach. Ensuring a unique therapeutic experience tailored to individual preferences and goals.  
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STAGE 4: PERSONALISED DASHBOARD

AuraAid generates a personalised dashboard with user summaries, care team details, medication history, and upcoming appointments, enabling streamlined communication and therapy management. 

STAGE 5: CONSTRUCTING VR ENVIRONMENT

During the session, users are matched with a culturally trained therapist who guides them in creating a personalised VR environment, offering choices for scenery, pre-designed rooms, photo scans, furniture, and other customisations, ensuring a tailored therapeutic setting. 
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09 TESTING & FEEDBACK

AuraAid's prototype was showcased at two public exhibits in New York City inviting attendees to experience its immersive, customisable, therapeutic environments. 

Feedback from participants provided valuable insights into user interaction, cultural relevance, and the effectiveness of the design, helping refine the platform to better address the unique needs of diverse communities. These exhibits marked a crucial step in AuraAid's development, bridging innovative design with real-world application. 

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Looking toward the
future

Let's Collaborate!
AuraAid aims to integrate biometric feedback and AI-driven personalisation to enhance real-time VR adaptation. Future plans include expanding accessibility through global mental health collaborations, setting a new standard for culturally adaptive, immersive therapy.  
10 NEXT STEPS
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